Donald Smith
Managing Director
Customer service and the client experience are my life’s work and obsession. My sole responsibility is to develop creative, innovative ways to enhance the customer experience by guaranteeing that my clients pay extremely low rates, that all of their project needs are met, that we relieve them of all administrative stress, and that they are confident in our services The most crucial question is how we can prevent errors from occurring and, if they do, how can we quickly and unconditionally resolve the issue in the client’s favour. The answer is to take the customer’s feedback seriously and make changes without second thoughts.
Ola
Quality Control
Ola is a very friendly and helpful gentleman.
His job is to evaluate and verify the information being processed across all departments. Analysing system data and recent records, Ola ensures that all staff in the company
are complying with company standard procedures to ensure we deliver great customer service and deliver maintenance and construction projects on time.
For example, he ensures our staff are updating our customers on job processes and ensures all customers incoming emails are responded to and ensures projects are completed by deadline and more.
Tunde
Finance Manager
Tunde is a qualified experienced accountant who makes sure all client’s invoices are accurate and all records updated fast. He is extremely helpful and patient and will go the extra mile to resolve any financial problem.
